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Terms and conditions

Updated on Jul 4th, 2019

This Framebrew Terms and Conditions (the “Terms and Conditions”) applies to the Internet Site and any other online or digital platform (collectively, the “Site”) operated by Fresco. The Terms and Conditions works in tandem with the Framebrew Privacy policy. Please go through this document carefully before using this site. By using the Site, you imply to us that you agree to these Terms as they are written here. If you do not agree to these Terms, then you should not use the Site. If you have any questions about the Terms, please contact us at care@framebrew.com The Site allows you to know about and to buy Framebew frames, artwork, printed  materials, wall decor items and other products (collectively, “Products”). We may choose to modify, suspend, or discontinue any aspect or the entire Site at any time, including availability of the Site or of any Product or feature, without any notice or liability.

I. Changes to This Terms and conditions

We may revise this Terms and conditions from time to time. We will notify you of any material changes by posting the new Terms and conditions on the Site. You may wish to review the Terms and conditions regularly to see whether it has changed, as your continued use of the Site following a posted update will signify your acceptance of the Terms and conditions, as posted. If we authorise any other distribution channel to sell our products, then their terms and conditions will be applicable which could differ from that of ours.

II. Mode of Communications

If you use this site or send us any communication through this site then it means that you are using electronic medium of communication and agree that we may reply through electronic media. You also accept all such electronic communications such as emails, chats notices to be as good as written communication in case of any litigation.

III. Age restriction

You should use this site only if you are above the age of 13. If you are using the site or making any purchase on behalf of somebody else, then you agree that you have the authority to represent that person and that you bind that person or organisation to these terms and conditions.

IV. Content & Intellectual Property

You should not copy or use any of the creative/intellectual property or content of or on this site without proper authorisation. The term content includes all of the visual, audio-visual, written text information, which is displayed in the site, covering graphic elements, pictures, designs, drawings, icons, logos, animations and any other items which is meant creative content by conventional terms. You may write us at care@framebrew.com if you wish to use any of our intellectual content as mentioned above. If we authorise you to use the same then you may proceed. The source code and compiled code also fall under our intellectual property. You should not under any condition use them without our agreement.

V. Purchasing Framebrew products

The products available with us are displayed in the website along the price associated with them. The price of the products may change anytime without any notice. The taxes and other charges like adding are displayed in the site. Please consult them carefully before making any purchase.

VII. Refund and return policy

We thrive to provide you printing, scanning, restoration and framing services. If your product happen to have any production defect then we request you to let us know immediately. We will replace the product or refund your money. You agree to let us know about such defects within 3 days after receiving the product. If you fail to report any issue within three days of receiving the product then we may choose not to process any refund or replacement. If you want to cancel any order, then you can do so by letting us know before the order is in production(14 hours in most cases). Since every frame we make is custom made according to the order, we won’t be able to process any return or refund if the cancellation request is made after the product has been manufactured. You agree that the maximum amount of refund should not exceed the purchase amount in any case. It may take upto seven working days for us to process the refund.

VIII. Truthful Communications

You agree that all of the data that you provide to Framebrew when communicating with us via the Site and/or otherwise, and when purchasing Products from us, will be true, accurate, up to date, and complete. We can not be held responsible for problems that you face as a result of false, inaccurate, outdated, or incomplete information that you provide to us. For instance, if you put wrong address while ordering the frame, then you may experience problems with receiving your product for which we will not be responsible.

IX. Shipping

We out source the shipping service to third party vendors, so we have no control over transit time. You agree that you should not hold Framebrew responsible for any transit delay introduced by the shipper. We may choose to change our shipping partner at any point of time without any notice.

X. Photos You Submit to Framebrew for Printing

You agree that the images you pride are your intellectual property and you are authorised to print and frame it.

© 2018, Fresco
Framebrew is a quality product of Fresco